Returns

We’ve all been there. Sometimes you order something you don’t actually need. Or maybe what you ordered is not quite what you wanted. Luckily you ordered from primos.com, where returns are easy and hassle-free.


STEP 1

RETURN FORM

Primos Hunting return form icon

REQUEST A RETURN VIA OUR 'CONTACT US' FORM AND WE'LL SEND YOU A PREPAID LABEL FREE OF CHARGE AS LONG AS YOU MEET OUR RETURN POLICY CRITERIA

UNSURE? CONTACT US AND WE CAN LOOK YOU UP
 
STEP 2

PACK IT

Primos Hunting return form icon, packing your product for return.

• WITHIN 30 DAYS OF PURCHASE
• IN ORIGINAL PACKAGING
• WITH FILLED OUT FORM
 
STEP 3

SHIP-IT

Butler Creek return form icon, returning your product via mail.

CHOOSE SHIPPING SERVICE (NON-REFUNDABLE)

MAIL TO:
PRIMOS HUNTING RETURNS
9200 CODY
OVERLAND PARK, KS 66214
*KEEP TRACKING INFO
 
STEP 4

REFUND

• WE CHECK THE PRODUCT
• PROCESS REFUND BACK TO CARD*
• NOTIFICATION VIA EMAIL

*Sorry, expedited shipping costs are non-refundable.
 

Didn't order direct from Primos.com?
If you purchased a Primos Hunting product from a retailer, please contact them directly for a return.


QUESTIONS? CONTACT US: PHONE: 1-800-423-3537 EMAIL: CUSTOMERSUPPORT@BUSHNELL.COM