Product Support

Please know that we value you as a customer and we will do our best to serve you.

In our Knowledge Base you will find some Trouble Shooting instructions for many of our products. Please take the time to view the options for your product.

If you need technical assistance regarding any Primos products, please contact us at 601-879-9323 and select option 3 to speak with one of our customer service specialists. Our phone lines are open Monday through Friday from 8am-5pm Central Standard Time. You may also email for assistance with any Primos Hunting Products. We will respond to you within 24-48 hours.

Please include the following information in your email:

  • First & Last name
  • Mailing Address
  • Phone Number
  • Product Name & Model Number
  • Explanation of issue

For all blind repairs for US & Canada, please call 800-523-2395 to obtain a return authorization number and return instructions.

Thank you for choosing Primos, a proud member of the Bushnell family.

united states

Primos Hunting
604 First St.
Flora, MS 39071



Bushnell Outdoor Products Canada
140 Great Gulf Drive
Unit #B
Vaughan, Ontario, Canada
L4K 5W1

(905) 771-2980
Fax: 1-800-661-3254
Local Fax: (905) 771-2984

Product Registration

Protect your Primos products by registering them with us. It’s a simple process…just click here to get started.

Product Repair

Instructions for U.S. residents.
Instructions for residents of Canada.