Product Support


Please know that we value you as a customer and we will do our best to serve you.

In our Knowledge Base you will find some Trouble Shooting instructions for many of our products. Please take the time to view the options for your product.

If you need technical assistance regarding any Primos products, please contact us at 601-879-9323 and select option 3 to speak with one of our customer service specialists. Our phone lines are open Monday through Friday from 8am-5pm Central Standard Time. You may also email service@primos.com for assistance with any Primos Hunting Products. We will respond to you within 24-48 hours.

Please include the following information in your email:

  • First & Last name
  • Mailing Address
  • Phone Number
  • Product Name & Model Number
  • Explanation of issue

Thank you for choosing Primos, a proud member of the Bushnell family.

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Product Registration


Protect your Primos products by registering them with us. It’s a simple process…just click here to get started.