Product Support
Please know that we value you as a customer and we will do our best to serve you.
In our Knowledge Base you will find some Trouble Shooting instructions for many of our products. Please take the time to view the options for your product.
If you are in need of replacement parts for your Double Bull blind we have them available at shop.primos.com.
If you need technical assistance regarding any Primos products, please contact us at 601-879-9323 and select option 3 to speak with one of our customer service specialists. Our phone lines are open Monday through Friday from 8am-5pm Central Standard Time. You may also email service@primos.com for assistance with any Primos Hunting Products. We will respond to you within 24 hours.
Thank you for choosing Primos, a proud member of the Bushnell family.
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Product Registration
Protect your Primos products by registering them with us. It’s a simple process…just click here to get started.
If you are experiencing issues with your Truth Cam Ultra, upgrading your firmware may solve some of the problems. Go to our firmware update page for downloads and instructions.

