Select from one of the following common questions:
Order Online
Primos Hunting Calls charges full retail price when ordering from primos.com this is done so that we do not compete with our dealers. Before shopping online, we encourage you to check with your local Primos dealer to see if they have the product that you want to purchase. Dealers and other companies that purchase larger quantities from us are able to offer greater discounts to you.
Once you have clicked the ‘Checkout Now’ button, the checkout process will begin. You will need to complete six simple steps in order to proceed with the checkout process. At the end of the process you should print out a copy of the order for your records.
If you have any questions about an internet order, please contact our Order Entry Department at 1-800-523-2395 x 833 or by e-mail at WebOrders@primos.com.
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Secure Checkout
We know how important security is when shopping online. Primos.com uses Secure Sockets Layer (SSL) encryption when you purchase a product from primos.com. If you would like to verify our SSL information, click on the GeoTrust icon at the bottom of the homepage.
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Payment Methods
Primos.com only accepts Visa or MasterCard when purchasing from primos.com or through a phone order.
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Cancelling Orders
Once you click to confirm your order, the order process begins. To make modifications or to cancel your order, you will need to contact the Order Entry Department at WebOrders@primos.com. Within this e-mail please provide your name, phone number, city, state, and order number. Our Order Entry Department will contact you regarding the canceled order.
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Order Processing Time
We begin to process orders within 1-2 business days excluding weekends and company holidays.
If you place an order on the weekend or on a company holiday your order will be processed on the next business day.
Please know that weekend delivery is not available by Primos® Hunting Calls™. Also please know that if you choose 2 day or 3 day air that your order will be delivered on the corresponding business day.
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Technical Problems While Ordering
If you experience a technical problem while ordering at primos.com contact: webmaster@primos.com. Please be descriptive about what kind of technical problem you are experiencing.
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